1.  About customer service

Dear buyer,  If you have any questions, please feel free to contact us. And we will reply in 24 hours except weekends.if you are not satisfied with our product and service please contact us before leaving negative feedback then we will try our best to solve problems and make you satisfied. 

2. About color differences and size errors

Cut out,make,measurement may cause size deviation (plus and minus1-2cm fluctuation),colour aberration is due to the monitors,weather,lighting and other factors,Pictures will have different color in different monitors but this does not affect the appearence of the painting,Please understand.

3. About Diamond Supplement Service

We have 20-30% extra diamonds in every pack, we have good quality control, if you found lack diamonds,The first shipment is on us.we can send you for free. Any shipment after that, you will have to pay for shipping.Contact us by message or trademanager.

Frame: No
Canvas: oil canvas
Applications: living room, bedroom, hotel, art wall, etc
Canvas size: 20x20cm 30x30cm
Image size: 14x14cm 24x24cm
Note: The sold size is canvas size
The diamond paintings we sell are semi-finished products that you need to manually complete. We provide diamond painting adhesive tools. If the diamonds are insufficient or lost, you can contact customer service and we will resend them for you

1. Bright Diamonds: VICHAL uses environmentally friendly 5D resin diamonds, which double the brilliance of the canvas, presenting a beautiful mosaic appearance and restoring the image as much as possible
2. Professional high-grade canvas: We use professional diamond painting high-grade canvas, which has flat and smooth, clear texture, tight and thick, environmental protection, mold resistance, anti-aging, durable and other functions
3.Pour Adhesive, Clear Film: Featuring a proprietary high-tech pour adhesive formula that applies easily and stays on long-lasting, even in high humidity! The clear film covering also allows you to see the entire canvas as well as the specific part you are working on while diamond painting.
4. Fast delivery: All orders can be shipped within 48 hours (except for special circumstances), and we will choose the best transportation method to send your package, ensuring that you receive satisfactory diamond paintings in the shortest possible time! (Note: If the package is unfortunately lost, you can contact our customer service and we will resend the package for you)
5. High quality service: If there are situations such as lack of diamonds, lost diamonds, insufficient diamonds, incorrect canvas, or damaged canvas, please do not worry! Please contact our customer service personnel as soon as possible, and we will resend the diamonds or canvas for you. You can contact our customer service if you have any questions, and we will do our best to solve them for you! We adhere to the principle of serving customers wholeheartedly and solving customer problems in a timely manner. We will do our best to bring you a great shopping experience!
6. Factory Direct Sales: We are a diamond painting factory that has been operating for many years. We accept OEM of any photo and size, and can print your logo on canvas and packaging. If you want to sell our products, please contact us. We have a professional team to connect with you. You only need to be responsible for selling, and we can be responsible for all your after-sales services!

DIY diamond painting production steps:
1.Open the box and check the special tools for a diamond wire drawing.
2. Check the color of resin diamonds and arrange them in order of coding.
3. Discover the tape picture above, you will find many symbols corresponding with the color code.
4. clamp the corresponding resin inlaid diamonds according to the corresponding color code.
5. It is recommended to complete a set of resin diamond faster.
6. To get a perfect diamond, put each line of symbols in a place without keeping the diamond stuck.
7. To make a good figure on the drawing, install the sorted array on the upper material plane.
8. The splicing site should be flat and neat, and there should be no cracks.
9. After finishing, stick the corresponding diamond symbol on the remaining gap.
10. A good diamond diagram, place it in the correct frame of your choice.DIY Diamond Painting Features:
1.DIY diamond painting can relieve stress, adjust emotions, think positively, and improve self-confidence in work and study.
2.DIY diamond paintings can be used to decorate family rooms and make life more harmonious.
3.DIY production can experience the sense of accomplishment, ability and perseverance cultivate patience, suitable for a elderly and children.
The production process is simple and the production can be completed in a short time.
5.DIY painted diamonds are beautiful, give them to friends and relatives, express good wishes and share.
6.DIY diamond paintings. People of any age can have their own, including children, relatives and other families.

ABOUT PHOTO CUSTOM
It is really popular and fashionable to custom whatever the photo you want to make the diamond painting,
such as your family or your own portrait, wedding pictures, photos of travelling, pets, and beautiful scenery and ect.
Then you can DIY your own photo with your family, and finally put it in a frame on the wall of your house or give it to
others as a unique and memorable gift! Just place the order and send your photo to us,
and we will give you a perfect diamond embroidery of any photo you want!

ABOUT COLOR DIFFERENCE AND SIZE ERROR
1. The cutting, design and production of photos, the size of the canvas may cause size deviation (fluctuations of 1-2cm), after receiving the diamond painting, please purchase the photo frame according to the size of the diamond painting.
2. All our photos are made by software. The color of all actual diamonds will have some color difference in the rendering, but it should be within a reasonable range. Please understand that.

FEEDBACK
Your satisfaction and positive feedback are very important to us. Please leave positive feedback and 5 stars. If you are satisfied with our projects and services. Please do not leave 1, 2, 3, or 4 stars, as they equal negative feedback. If you have any questions about our projects or services, please contact us before leaving negative feedback. We will try our best to solve any problems and provide you with the best customer service.

1.  About customer service

Dear buyer,  If you have any questions, please feel free to contact us. And we will reply in 24 hours except weekends.if you are not satisfied with our product and service please contact us before leaving negative feedback then we will try our best to solve problems and make you satisfied. 

2. About color differences and size errors

Cut out,make,measurement may cause size deviation (plus and minus1-2cm fluctuation),colour aberration is due to the monitors,weather,lighting and other factors,Pictures will have different color in different monitors but this does not affect the appearence of the painting,Please understand.

3. About Diamond Supplement Service

We have 20-30% extra diamonds in every pack, we have good quality control, if you found lack diamonds,The first shipment is on us.we can send you for free. Any shipment after that, you will have to pay for shipping.Contact us by message or trademanager.

We are a diamond painting manufacturer. We accept OEM. Direct sales are welcome. We do not provide promotional materials. if necessary. Please contact customer service.

What is an "AB Diamond"?
Original ordinary diamond cutting edge laser technology,
Gives a shiny color. In diamond painting, the AB diamond is
Used to beautify, make diamonds sparkle like you
Choose a color to use "AB Diamonds" in your diamond paintings!

AB Color Quantity: 30x40cm, 2-3 AB Diamonds .40x50cm,3-4 AB Diamonds
About the drill: Round drill,Square drill
About Frame: No Frame, after you before
Fits locally purchased frame
Canvas wrap: rolled up to prevent wrinkles
Package Includes: Full Diamonds, Calico, Tools
Add store wishlist to store coupons and discounts.
*Note: 1.the size of 30x40cm will be the number of 2-5 AB diamonds according to the picture color.
2.Dear buyer, there is a difference between canvas size and picture size. The fabric size is 3cm more on each side than the picture size, thank you!
3.All dimensions are measured by hand, so please allow 1-3cm difference.
About size: Our size is Canvas. for example: Canvas size:  30x30cm 40x40cm image size: 24x24cm34x34cm DIY diamond painting features:

1.DIY diamond painting can relieve stress, adjust emotions, think positively, and improve self-confidence in work and study.
2.DIY diamond paintings can be used to decorate family rooms and make life more harmonious.
3.DIY production can experience the sense of accomplishment, ability and perseverance cultivate patience, suitable for a elderly and children.
The production process is simple and the production can be completed in a short time.
5.DIY painted diamonds are beautiful, give them to friends and relatives, express good wishes and share.
6.DIY diamond paintings. People of any age can have their own, including children, relatives and other families.

DIY diamond painting production steps:

1.Open the box and check the special tools for a diamond wire drawing.
2. Check the color of resin diamonds and arrange them in order of coding.
3. Discover the tape picture above, you will find many symbols corresponding with the color code.
4. clamp the corresponding resin inlaid diamonds according to the corresponding color code.
5. It is recommended to complete a set of resin diamond faster.
6. To get a perfect diamond, put each line of symbols in a place without keeping the diamond stuck.
7. To make a good figure on the drawing, install the sorted array on the upper material plane.
8. The splicing site should be flat and neat, and there should be no cracks.
9. After finishing, stick the corresponding diamond symbol on the remaining gap.

10. A good diamond diagram, place it in the correct frame of your choice. 

Brand Name: Huacan Official Store

Type:Diamond Embroidery Stitch Sale

About Frame:We sell the diamonds painting without Frame

Drill Area:Full diamond mosaic cartoon 

Our Advantage:30% extra diamonds,better tools,rolled canvas with bubble foam, 24hours customer service

Explanatory：The Product size is 30x40cm The picture size is 25x35cm

1.  About customer service

Dear buyer,  If you have any questions, please feel free to contact us. And we will reply in 24 hours except weekends.if you are not satisfied with our product and service please contact us before leaving negative feedback then we will try our best to solve problems and make you satisfied. 

2. About color differences and size errors

Cut out,make,measurement may cause size deviation (plus and minus1-2cm fluctuation),colour aberration is due to the monitors,weather,lighting and other factors,Pictures will have different color in different monitors but this does not affect the appearence of the painting,Please understand.

3. About Diamond Supplement Service

We have 20-30% extra diamonds in every pack, we have good quality control, if you found lack diamonds,The first shipment is on us.we can send you for free. Any shipment after that, you will have to pay for shipping.Contact us by message or trademanager.

Brand Name: Huacan Official Store

Type:Diamond Embroidery Hello Kitty Melody Kuromi Cinnamoroll Sale

About Frame:We sell the diamonds painting without Frame

Drill Area:Full diamond mosaic cartoon

Our Advantage:30% extra diamonds,better tools,rolled canvas with bubble foam, 24hours customer service

Explanatory：The Product size is 20x20cm The picture size is 15x15cm

                       The Product size is 30x30cm The picture size is 25x25cm

                       The Product size is 40x40cm The picture size is 35x35cm

                       The Product size is 50x50cm The picture size is 45x45cm

1.  About customer service

Dear buyer,  If you have any questions, please feel free to contact us. And we will reply in 24 hours except weekends.if you are not satisfied with our product and service please contact us before leaving negative feedback then we will try our best to solve problems and make you satisfied. 

2. About color differences and size errors

Cut out,make,measurement may cause size deviation (plus and minus1-2cm fluctuation),colour aberration is due to the monitors,weather,lighting and other factors,Pictures will have different color in different monitors but this does not affect the appearence of the painting,Please understand.

3. About Diamond Supplement Service

We have 20-30% extra diamonds in every pack, we have good quality control, if you found lack diamonds,The first shipment is on us.we can send you for free. Any shipment after that, you will have to pay for shipping.Contact us by message or trademanager.

1.About our diamond colors.

The bigger the size, the more color.

2.Finished painting will exact same as our original picture?

There will have color difference when the diamonds production,but our designer will try best to make your photo better, also will have size (1-2cm)difference by the canvas.

3.How to do if we lack diamonds?

We have 20-30% extra diamonds in every pack, we have good quality control, if you found lack diamonds,we can send you for free. Contact us by message or trademanager.

Diamond Supplement ServiceWe will resend you any diamonds that you may lose. The first shipment is on us. Any shipment after that, you will have to pay for shipping.

Some Other Service

1.If you have any question,please feel free to contact us,And we will reply in 24 hours except weekends.2.If any problems comes to you, please don't worry,You can contact us first,We promise we will try everthing possible to help you.3.Please pay attention to the time difference between us.We work in China.

1We ship by Aliexpress Standard Shipping AliExpress premium shipping,China Post Registered Air Mail,SPSR,Pony Express and DHL2Friends from Russian Federation need to provide the passport Information when send by Aliexpress  premium shipping,,SPSR and Pony Express(The system will remind you automatically)3If you don't receive your parcel after 30 days,we can refund if you want